Sales Account Manager
Bayut
- Muscat
- Permanent
- Full-time
- Perform outside field sales, client outreach, onboarding, renewal, and consumption.
- Develop in-depth knowledge of the company’s products & packages.
- Prospect and Lead Generation: Identify and research potential customers or accounts within the assigned territory.
- Utilize various sources such as online directories, networking events, trade shows, and cold calling to generate leads and expand the customer base.
- Sales Reporting: Maintain accurate and up-to-date sales records, customer information, and activity reports using CRM (Customer Relationship Management) systems or other designated tools. Provide regular sales forecasts, pipeline updates, and performance reports to sales management.
- Identify and classify customer profiles, i.e. B2B, B2C, C2C.
- Drive sales by making client visits and pitching the company’s products & packages in line with customers’ needs.
- Use sales scripts proffered by the company to drive sales and respond to customer rebuttals.
- Conduct regular follow-ups with clients to understand their evolving needs and identify opportunities to upsell or sell supplementary products and value-added services.
- Foster and sustain relationships with customers to encourage repeat business.
- Precisely document and process customer purchase order details within the Customer Relationship Management (CRM) system.
- Continuously improve the customer experience and ensure customer satisfaction.
- Achieve monthly Key Performance Indicators (KPIs) and revenue targets.
- Guarantee the punctual collection of payments from customers.
- Bachelor's degree in business, marketing, or a related field is preferred.
- Minimum of 1 year of experience in field sales, preferably within the relevant industry (cross-GCC sales experience will be given strong preference)
- Proficiency in negotiation techniques to close deals and drive revenue
- A valid driver's license and access to a car are essential for this role.
- Lead Management System, MS Office, and Business Intelligence Tools.
- Familiarity with relevant sales tools, customer relationship management (CRM) software, and digital communication platforms.
- Excellent command of Arabic and working proficiency in English (verbal & written).
- Excellent business communication, negotiation and interpersonal skills.
- Effective verbal and written communication to interact with clients and team members, and to convey product benefits persuasively
- Previous experience in the online classifieds or online marketplace industry is preferred.
- Excellent knowledge of property & automotive markets.
- Awareness of market trends, competition, and customer preferences to adapt sales strategies accordingly.
- Cool-tempered and able to successfully counter rebuttals in order to close sales.
- Keeping track of leads, following up on opportunities, and managing paperwork effectively.
- A fast paced, high performing culture.
- Opportunity to expand the brand in Oman.
- Multinational experience and opportunity to closely work with our other brands
- Rewards & Recognitions
- Learning & Development opportunities